Privacy Policy

We collect information in two ways:

• Information you give us. When you submit our contact form or call us, we collect details such as your name, email address, phone number, and the contents of your message.
• Information collected automatically. Like most websites, we automatically receive standard technical data such as your IP address, browser type, device information, the pages you view, and how you arrived at our site. This is gathered through cookies and similar technologies.

• To respond to your enquiries and provide the services you request.
• To operate, maintain, and improve our website and services.
• To understand how visitors use our site and to measure and improve our marketing and advertising.
• To comply with legal obligations and protect our rights.

We use cookies and comparable technologies to keep the site working, understand traffic, and measure advertising. These include:

• Google Analytics — to understand aggregate visitor behaviour and improve our content.
• Meta Pixel (Facebook/Instagram) — to measure the performance of our advertising and show relevant ads to people who have visited our site. This may involve sharing limited event data (such as page views and link clicks) with Meta Platforms, Inc.

You can control cookies through your browser settings, and you can manage ad personalization through your Meta ad preferences and Google ad settings. Disabling cookies may affect how the site functions.

We do not sell your personal information. We share it only with service providers who help us operate our website and business — such as analytics and advertising platforms (Google, Meta), hosting and infrastructure providers, and email delivery services — and only as needed to provide those services. We may also disclose information where required by law.

We keep personal information only as long as necessary for the purposes described in this policy, to provide our services, and to meet legal, accounting, or reporting requirements. When it is no longer needed, we delete or anonymize it.

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or delete it, or withdraw your consent to our use of it. To make a request, contact us using the details below.

If you have questions about this policy or your personal information, contact Topside Home Services in , :

• Online: our contact form

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the site after any change indicates your acceptance of the updated policy.